1st Line Service Desk Engineer


1st Line Service Desk Engineer

We have an excellent opportunity for a first line support / service desk engineer to join an MSP in the Bury St Edmunds area. Our client provide IT services and solutions to around fifty clients in the East Anglia area.

The post holder will be given the opportunity to progress and develop to design, install and support IT networks for small / medium sized businesses. The successful individual will sit in a team of talented first and second line engineer to resolve tickets from clients.

The successful candidate will be supporting clients systems, providing solutions and technical analysis. As a support engineer you will be identifying re-occurring tickets and implement a permanent solution. Other duties will include on-site install / repair work on routers, switches, monitors and printers. The position will also involve some project work such as installing new PC’s and Office 365 installations / migrations.

Responsibilities / Skills required:

•              Some commercial experience supporting SME’s

•              Ability to support Microsoft Windows desktops in a domain environment

•              Network and Server troubleshooting – Exchange 2010+, SBS and Windows Server

•              Knowledge of DNS, DHCP, Active Directory, Group Policy

•              Office 365 Installation/Migration/Troubleshooting

•              Excellent Customer Service skills

-    Client –

CV Screen is recruiting for a leading organisation who have a strong brand within their sector and offer great career prospects.

Who this role will suit?

This is an excellent opportunity for a first or second line service desk engineers to join a well established and highly successful MSP.

Salary / benefits:

Salary from £18,000 to £22,000 depending on experience

Working hours of 8am to 5pm

Location:

Barton Mills, Bury St Edmunds

To Apply:

Please send your CV to Mark Chaumeton of CV Screen in strict confidence, CV Screen is the Recruitment Agency managing this vacancy.

Summary:

1st Line Service Desk Engineer

MSP

Based in Bury St Edmunds

CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. www.cvscreen.co.uk