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IT Support Technician

  • Permanent
  • Mansfield, Nottinghamshire, England
  • £19000

Are you a junior IT suppport professional looking to work for one of Mansfield's leading employers?  Are you looking for a role with lots of career progression?  If so, CV Screen has the role for you!

Role Overview
A Junior IT Support Technician / Helpdesk Analyst, with strong customer service skills and, ideally, some previous experience of providing IT support , is required by a leading software house in Mansfield.  A salary of up to £19,000 plus bonus and benefits are offered DOE.

In this varied role, you will be part of a team providing first class remote technical support to customers whilst SLA's are met and all customers are satisfied with the services. 

Skills Required
- Previous experience within an IT helpdesk / IT support role
- Experience working with SLAs
- Excellent communication and customer service skills
- Have an understanding of ITIL would be a distinct advantage

Our client is a well established and successful software house with an excellent reputation

Salary up to £17,000 plus benefits

Mansfield / Nottinghamshire
Commutable from Worksop, Chesterfield, Newark, Hucknall

To Apply
Please email your CV to Graham at CV Screen in strict confidence or call Graham on 01494541870 for more details
CV Screen is the Recruitment Agency managing this vacancy

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Graham Auld