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Service Desk Analyst

  • Permanent
  • Basingstoke , Basingstoke, Hampshire, England
  • £20000

Are you a driven individual looking for an opportunity to add value to a growing team? Are you looking for a company invested in your development? CV Screen may have the role for you.

Role Overview

We are looking for a Service Desk Analyst/Helpdesk to step into a varied team orientated environment at a growing company who specialises in a niche market. To drive accuracy and develop professional relationships. Salary up to £20,000 Depending on experience.  

You will join a team of 8 Service Desk/Helpdesk people and report directly to your Manager or Team Leader to ensure things are handled correctly and with efficiency. The role for a small but expanding company, so we’re looking for someone willing to learn, confident and not afraid of getting stuck in. Duties will include, monitoring system faults, remotely fixing faults on online systems, allocating jobs, liaising with sites and clients. Our client provides training and support on all aspects of the role.

Client

CV Screen is recruiting for an established association in a niche market. They apply their knowledge and extensive experience to deliver on time solutions to benefit their customers. They need you to help them deliver their promise!

Skills Required

The Service Desk Analyst/Helpdesk will ideally have the following experience:

  • Consistent career history, with longevity in permanent positions
  • Accurate and keen eye for detail
  • Confident on the phone
  • Ability to hold professionalism over email
  • Advantage to anyone with a technical background, or generally tech savvy looking to make an initial step into the industry
  • Excellent knowledge of Word, Excel and Outlook

Location
Basingstoke

Working Hours

Monday – Friday

Salary / Benefits
Up to £20,000, 25 days holiday, onsite parking, progression provided if you have the ingenuity to do so

To Apply
Please email your CV through Roya Robeson in strict confidence or call Roya on 01494 541876 to discuss the role in more detail.

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